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Service Department

Service Department

Staffs Industrial Doors Ltd strongly recommend that roller shutter doors are serviced on a regular basis to ensure safe economical operation. The operator should check on a regular basis that the door is working freely and that there is no obvious damage to the door. It is important to repair any damage immediately to ensure that the door is operating as safely as possible at all times. Use of the door when damaged will only cause further problems at a later stage. We would recommend that at least once a year our fully trained Engineers service the doors.

The Service Includes

  • Check all fixings and tighten where necessary
  • Check spring tension and adjust where necessary
  • Fully inspect all mechanical parts
  • Lubricate parts as necessary
  • Check motor fixings
  • Check gearbox
  • Check limits and adjust if necessary
  • Contact the Service Department on 01782 566 810 to arrange an appointment.


The following recommendations are made for maintenance and essential repair work so that the full use of the door throughout its economical working lifetime is obtained.

Maintenance frequency

To ensure safe and reliable operation, regular inspection and maintenance are essential.
  • The frequency of maintenance depends on the frequency of use.
  • All maintenance should be carried out by fully trained and competent door installation engineers. It is advisable to encourage personnel to report any damage or defects noticed during day to day usage.
  • Prompt repair actions will avoid any unnecessary over stressing of components and can greatly prolong the useful life of the door.

Guidelines for maintenance schedule

Cycles per day service schedule
  • Over 45 cycles per day every 2 months
  • Up to 45 cycles per day every 3 months
  • Up to 30 cycles per day every 4 months
  • Up to 15 cycles per day every 6 months
Three Reasons To Service Industrial Doors & Shutters

Three Reasons To Service Industrial Doors & Shutters

It is essential that a regular maintenance programme is in place – and adhered to – for all industrial doors.

Serious accidents and injuries caused by faulty doors are almost always the result of lack of maintenance. If an accident involving an industrial door or shutter takes place, the building manager or owner faces prosecution under the Health Safety at Work Act for failing to ensure the health, safety and welfare of his employees. This extends to visitors and even trespassers.

If the building is open to the public, then the building landlord and the employer are responsible under the Health Safety at Work Acts 1974 to ensure members of the public are not exposed to risks.

In an industrial or commercial workplace, the Workplace Regulations 1992 have specific requirements for the safety of doors and gates.

Fire doors are governed by the Regulatory Reform (Fire Safety) Order 2005 (RRO) and managers must self certify that all fire prevention equipment – including fire doors – have been correctly specified and are regularly maintained.

1. Servicing Industrial Doors is a legal requirement

PUWER (Provision of Workplace Equipment Regulations 1998).
As an employer you must ensure that the work equipment you provide meets the following requirements:
  • Suitable for use for the purpose and conditions in which it is used.
  • Maintained in a safe condition so that people’s health & safety is not at risk.
  • Inspected by a competent person and a record kept until the next inspection.
For more information visit:

2. Servicing prolongs the life of the installation

Servicing prolongs the life of the installation and also ensures that it is kept in good working order.

3. Servicing helps prevent accidents

Ensuring the door is in a safe and efficient condition can help prevent accidents and damage which would result in downtime affecting workflow and creating loss of revenue.

Service Department

Staffs Industrial Doors Ltd Service And Maintenance 300 1
Staffs Industrial Doors Ltd Service And Maintenance 300 2
Staffs Industrial Doors Ltd Service And Maintenance 300 3
Staffs Industrial Doors Ltd Service And Maintenance 300 4


What our clients say about us

S Smith
S Smith
15:18 23 Dec 22
An efficient and friendly company. The two lads who came out to fit the door were punctual, polite and worked very hard, they were a credit to the business. Everything was done professionally.
David Pearson
David Pearson
09:26 07 Apr 22
We live in a very old property with outbuildings when it comes to exceptional service and professionalism we would not go any where else but to Mark and the team at Staffordshire Industrial doors .Mark provided us with numerous options and profiles to ensure that our doors matched the fabric of the buildings and enhanced them whilst providing security. This level of interaction with the customer is old school and very much lacking elsewhere across this sector .The installation team were excellent they were totally professional and respected the buildings and had pride in their work they are a credit to the firm .The result is a superb installation .
Bky Chemical Solutions
Bky Chemical Solutions
11:31 09 Feb 22
We have used Staffs Industrial Doors for many years over 2 locations. Every single visit is a pleasure! From arranging with their office team to the visit; with Staffs Industrial Doors I feel comfortable, assured and the work quality is always outstanding. Highly recommend these guys.
Joanne Kumar
Joanne Kumar
11:40 07 Feb 22
Really impressed with the service and price. We had several quotes and the easiest and quickest was Staffs Industrial Doors, they were also the most reasonably priced. Turn around was quick, all staff were friendly and helpful. Really happy with our new roller shutter. Thanks very much.
grace porter
grace porter
12:48 03 Feb 20
I highly recommend Staffs Industrial Doors. The service I received from them from getting the initial quote, through to the installation was professional and punctual. The guys who did the installation showed great respect for my premises and worked very hard to complete the job quickly and professionally.
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Get In Touch

At Staffs Industrial Doors Ltd we pride ourselves in being able to Design, Develop and Manufacture all our products in house at our bespoke workshop.


Staffs Industrial Doors Ltd
  • Unit E Parkhouse Rd East,
  • Parkhouse Ind Est,
  • Newcastle,
  • Staffordshire
  • ST5 7RB
  • Contact Us

  • 01782 566 810
  • sales@staffordshiredoors.co.uk
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